While you will walk through setting up your camera, microphone and screen sharing permissions in the Pre-stream experience, you are always welcome to set the permissions manually. This article will help you do that. 

1. Operating System Permissions

Mac 

• On your Mac, choose Apple menu > System Preferences > Privacy & Security
  • On the left sidebar, select Camera
  • For microphone permissions, select Microphone
  • For screen sharing permissions, select Screen Recording.
  • Find your browser of choice (Safari or Chrome) within the panel and ensure it has a blue toggle slid on next to it.
  • For more information read this Apple Help Center Article.

Windows 

• In Windows 10/11, go to Start  > Settings  > Privacy  > Microphone or Camera
  • Camera Permissions
    • In Windows 10/11, ensure that Camera access for this device, Allow apps to access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps to access your camera.
  • Microphone Permissions
    • In Windows 10/11, ensure that Microphone access for this device, Allow apps to access your microphone, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Allow desktop apps to access your microphone.
• For more information read this Windows Help Center Article.

2. Browser Permissions

Chrome [Preferred]

• Upon launching Loup, you will be prompted to either Allow or Block camera and microphone permissions. 
  • To manage site permissions follow these steps:
    • At the top right, click More > Settings.
    • In the left sidebar, click Privacy and security > Site settings > Camera or Microphone.
      • Within camera settings click  "https://loup.ai," and under camera permissions click Allow. 
      • Follow the same procedure for microphone permissions. 
• For more information read this Chrome Help Center Article.

Safari 

• In the upper left hand corner click Safari > Settings.
• Navigate to Websites. 
• Go to Camera, Microphone, or Screen Sharing tabs. 
• Change access of "loup.ai" to Allow.
• Restart Safari. 
• For more information read this Apple Help Center Article.